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Summary
Final 1
| Rank | Name | Nation | Time |
| 1 | Jeon I-Gyeong; Kim So-Hui; Kim Yun-Mi; Won Hye-Gyeong | KOR | 4:26.64 |
| 2 | Christine Boudrias; Isabelle Charest; Sylvie Daigle; Nathalie Lambert | CAN | 4:32.04 |
| 3 | Karen Cashman; Amy Peterson; Cathy Turner; Nicole "Nikki" Ziegelmeyer | USA | 4:39.34 |
| Disqualified | |||
| Su Xiaohua; Wang Xiulan; Yang Yang (S); Zhang Yanmei | CHN | ||
| Rank | Name | Nation | Time |
| 1 | Mara Urbani; Marinella Canclini; Katia Colturi; Katia Mosconi | ITA | 4:34.46 |
| 2 | Yekaterina Mikhaylova; Marina Pylayeva; Yelena Tikhonova; Viktoriya Troitskaya | RUS | 4:34.60 |
| 3 | Penèlope di Lella; Priscilla Ernst; Anke Jannie Landman; Esmeralda Ossendrijver | NED | 4:45.40 |
| 4 | Valérie Barizza; Sandrine Daudet; Sandra Deleglise; Laure Drouet | FRA | 4:59.94 |